FAQ

Yes, we only have COD in Johor Bahru on selected area. Please Whatsapp us for more detail.

We truly apologize as we don’t do pre-order service.

We truly apologize, exchange is not acceptable.

We will not be responsible on missing parcel or lateness due to third party delivery partner. However, we will help you on the process to track and enquire on your parcel.

 this term not including SALE ITEM , as-is or any item we already mentioned there is minimal defect in product details )

 

Firstly, we apologise if the products received was damaged.

 

1.Please email us using the contact us form or email us at [email protected] as soon as possible.

2. Replacement must be informed as soon as possible within 3 days after receiving.

3. NO REFUND. Only exchange, this is to avoid worn item returns and want a money back.

4. Customer can request for an exchange with any of the items available only with same value or higher.

5. Customer needs to send a picture of the faulty items. Upon receiving the item, inspection will be made.